Job Description

Job Summary:

About the Position:
This position is a part of our Transportation department within the Facilities Planning and Management Division at UW-Madison. The Parking Enforcement Officer is responsible for patrolling designated parking areas, enforcing University of Wisconsin parking policies by issuing citations or warnings to vehicles violating parking rules, including expired Parkmobile stalls, illegal parking spots, overstaying time limits and coordinate towing vehicles when necessary. Because this position will be interacting with the public regularly, good communication and customer service skills are important. Occasionally you will deal with disputes or confrontations out in the field. Having the ability to work through confrontation and good attention to detail by having the ability to observe and identify parking violations based on regulations is a plus. The expected schedule is onsite Saturday through Wednesday from 3:00 PM to 11:30 PM.


About our Transportation Services department:
UW Transportation Services is a department within Facilities Planning and Management (FP&M) on the UW-Madison campus. We serve a variety of customers with a diverse set of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community. Primary functions include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.


About the Division of Facilities Planning& Management (FP&M):
The Division of Facilities Planning& Management (FP&M) is a full-spectrum service organization that builds, maintains, and operates the physical environment of UW-Madison in the university's education, research, and outreach activities. We are responsible for everything from the building projects that change the face of campus to the flowers
that beautify the grounds.
Find out more about our Division:

Responsibilities:

Monitors parking areas, issuing citations for parking violations. Collects data on campus parking usage and reports maintenance and safety concerns found on campus.

• 25% Investigates parking eligibility, and compliance with policy
• 25% Enforces parking violations across property
• 20% Accurately records vehicle description, location, and parking violation issue parking citations
• 20% Enters parking usage data for multiple stall types in campus parking facilities
• 5% Provides directions and education about parking with customers
• 5% Maintains mechanical functions of parking meters and gate equipment

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.


The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

Education:

Preferred
Associate's Degree

Qualifications:

Required:

• Experience with Microsoft Suite (Outlook, Excel, Word, etc.)
• Customer Service Experience

Preferred:

• 1 year experience of parking enforcement or relevant experience

License/Certification:

Required
Drivers License - Valid and Meets UW Risk Management Standards

Work Schedule:

The expected schedule is onsite Saturday through Wednesday from 3:00 PM to 11:30 PM.

Work Type:

Full Time: 100%


It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $21.00 HOURLY
Depending on Qualifications
The minimum hourly rate for this position is $21.00, but is negotiable based on experience and qualifications. We offer a competitive night differential of $2.50 per hour when you work between 6:00 PM and 6:00 AM.


This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see below

Additional Information:

A criminal background check will be conducted on all finalists.


Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, or a foreign national authorized to work in the United States without need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.


We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal web pages, supervisor names, and/or citizenship.

How to Apply:

In the Facilities Planning & Management Division, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage you to apply as you may be just the right candidate for this role! Your resume is the ideal place for you to share how your qualifications and experience will translate to this position and showcase your unique talents.


Finalists will be asked to provide a list of at least three professional references with titles, emails, and phone numbers (including at least one supervisory reference). Please note that references will not be contacted without your prior knowledge.


To begin the application process, click the "apply now" button. Please submit a resume. In your application materials, detail your experience as it pertains to this position.

Contact:

Passion Malotky
[email protected]
608-890-1852
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Parking Enforcement Officer(CP032)

Department(s):

A71-FACILITIES PLNG AND MGMT/TRANS SERV/FIELD SERV

Employment Class:

University Staff-Ongoing

Job Number:

309771-CP

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.


Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.


The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).


The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Job Tags

Hourly pay, Permanent employment, Full time, Night shift, Saturday,

Similar Jobs