Job Description

• Suggestive selling of menu items, beverages, desserts, etc. inform guests of daily specials and make recommendations.
• Anticipates and responds to guest needs.
• Responds to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
• Organizes and prioritizes service per appropriate service sequence.
• Takes menu, beverage and bar orders from guests and communicates orders to kitchen and/or bar through POS terminal.
• Checks food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
• Delivers food and beverages to table, pre-busses as necessary.
• Perform opening/running/closing duties according to policy.
• Has the ability to memorize menus and daily specials.
• Maintains line of sight/atmosphere control by circulating through work area throughout shift, while upholding all OEG safety and sanitation standards.
• Receives payment and process cash, credit card or traveler's check transactions according to OEG procedures.
• Performs other duties as assigned.

• High School Diploma or equivalent preferred

• Experience in restaurant operations POS check and cash handling experience

• Working knowledge of high volume restaurant operations and safe, responsible alcohol service
• Standard food preparation/presentation
• Skill in guest relations Wine and Liquor knowledge
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs

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