Job Description

Overview:

NextStep Recruiting is seeking a skilled Infrastructure Architect for a remote position with their client based in the Irving, TX area. Candidates must be flexible to attend occasional in-office meetings and travel out of state frequently during the initial months, transitioning to quarterly thereafter.

Responsibilities:

• Design, implement, and support IT infrastructure, including data centers, network, servers, storage, and telecom.
• Lead infrastructure projects, manage budgets, and ensure 24x7 system availability.
• Partner with vendors, IT teams, and leadership to optimize infrastructure strategy and service delivery.
• Document designs, configurations, and run books; maintain system security, scalability, and redundancy.
• Oversee the configuration, monitoring, and support of network hardware, virtual environments, and infrastructure tools.
• Manage infrastructure staff, vendors, and compliance with change management policies.

Qualifications:

• BS in Computer Science or equivalent with 6+ years in infrastructure architecture.
• Experience with enterprise networks, virtualization, and cloud technologies.
• Certifications such as CCNA/CCNP, MCSA, or MCSE preferred.
• Expertise in network protocols, Windows environments, and security best practices.

Key Skills:

• Advanced knowledge of LAN/WAN, VPN, firewalls, and wireless technologies.
• Proficiency in network hardware (Fortinet, Cisco) and routing protocols (BGP, OSPF).
• Strong vendor and stakeholder management capabilities.

Preferred Experience:

• Experience supporting 100+ locations and corporate environments is highly preferred.

Infrastructure Architect

SUMMARY:

Responsible for the design, implementation, administration and support of Network & Telecom, Servers & Storage, Corporate IT. Accountable for 24x7 operation of data centers; telephony and network connectivity for corporate offices, data centers and restaurants. Indirectly manages the IT Network/Infrastructure team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership & Management

• Responsible for the overall effectiveness of technology infrastructure residing in all areas of the organization (data centers, restaurants, corporate offices) to ensure high levels of customer satisfaction and 24x7 availability.
• Executes infrastructure projects on time and on budget; manages expenses and recurring costs to the departmental budget; provides updated forecasts on spend.
• Partners with vendors for best quality and cost efficiency in a cloud environment or outsourcing arrangement; oversees Managed Service Provider (MSP) execution of IT operations and security monitoring
• Partners closely with other IT leaders and business leaders to optimize IT service design, delivery, and support.
• Participates in IT strategy planning, bringing a current knowledge and future vision of infrastructure technology, systems and best practices.
• Focuses on continual development of team members through staff development, succession planning and coaching/mentoring.

Systems Architecture & Planning

• Consult with engineers, analysts and business partners to capture requirements for enterprise projects and identify the infrastructure services required
• Document requirements, architectural designs, engineering drawings and diagrams, as well as operational installation (run books) to deliver infrastructure services
• Design infrastructure environments to ensure the system is secure, highly available, and scalable
• Design and implements physical and virtual data center and IaaS environments
• Lead efforts to migrate infrastructure components between physical data centers and IaaS providers

Infrastructure Management

• Establish and enforce configuration standards and policies for infrastructure hardware deployed in all locations to meet both business and security standards
• Oversee the deployment, management, monitoring and support of infrastructure hardware throughout the enterprise, including telecommunications, routers, switches, firewalls and ISP-provided devices, through internal or third-party resources.
• Optimize infrastructure configuration to ensure efficient, reliable and consistent performance.
• Establish redundancy to eliminate single points of failure. Minimize impact of outages on business access to e-mail, intranet and other critical applications.
• Identify and resolve issues with routers, switches, firewalls and circuits in a timely manner. Provide timely updates on outstanding issues. Own all issues and requests until successfully completed.
• Assist remote technicians with troubleshooting infrastructure issues in branch offices and restaurants.
• Oversee the development and maintenance of all required infrastructure documentation including Microsoft Visio diagrams, equipment inventories, and network addressing schemes.
• Ensure that vendors and staff comply with formal change management policy for all changes to network configuration.
• Manage the infrastructure tools and test environments, including Data Protection Manager, System Center Config Manager, WhatsUp Gold and Endpoint Protection.
• Research, define and implement requirements for the logging and monitoring.
• Oversee the review, response, and reaction to alerts triggered by system events and incidents
• Manage the deployment of the enterprise-wide encryption solutions
• Manage all digital certificates with respect to acquisition, generation, installation, verification, and ongoing troubleshooting and support.
• Lead the ongoing development and support of OS hardening standards and baseline configuration validation.

General

• Be a hands-on subject matter expert working directly with restaurant services, systems development, and applications support teams by directly participating in on-going processes
• Provides deep subject matter expertise in virtual server technology, tools and capabilities
• Identifies and initiates problem resolution for issues associated with networking, server and storage equipment (Hardware and software)
• Reviews processes, procedures, and technologies to improve quality, efficiency and system reliability.
• Keeps abreast of new technologies; evaluate and report on new network technologies and initiatives.
• Keeps Manager and other key personnel informed of assignment and system status via timely communication and weekly written status reports.
• Weekends, holiday and nighttime support will be required as necessary.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• Direct supervision of System Administrators in corporate & brand offices
• Management of contract resources and third-party service providers

QUALIFICATIONS:

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:

• BS in Computer Science or equivalent required with at least 6 years of relevant infrastructure architecture experience
• Experience in vendor management, stakeholder management, and strategic planning

Desired experiences

• CCNA/CCNP certification or equivalent experience
• MCSA: Windows Server 2019, MCSE: Infrastructure or equivalent experience
• Experience managing a large distributed enterprise network of 250+ sites and 2,000+ nodes
• In-depth knowledge of LAN, WAN, VPN and wireless networking technologies
• Knowledge of current network hardware, protocols and Internet standards, including TCP/IP, DNS, DHCP, RADIUS, SMTP, FTP, VOIP
• Fortinet firewalls, Fortinet switches, Fortinet wireless access points, Cisco switches and Cisco routers.
• IP subnetting, routing and switching, VLAN creation/management, IP address management
• Private WAN, VPN, Metro Ethernet
• PPPOE, Broadband ISP access, T1 ISP access, Ethernet ISP access
• Routing protocols (BGP, OSPR, EIGRP), SIP/RTP and QOS
• System recovery, backup processes and disaster recovery planning
• Implementing and supporting virtual server environments
• Using Microsoft products for centralized management of logging, monitoring, policy changes and software deployments
• Expertise with Windows and Active Directory security and overall best practices
• Development, maintenance and deployment of standard computer images
• Experience in the restaurant or retail industry where IT operations are critical to the success of the business

COMPUTER SKILLS:

• Expert knowledge of LAN, WAN, VPN, VOIP and WIFI technologies
• Expert knowledge of telecommunication concepts (PSTN, T1, PRI, MPLS), providers and industry
• Expert knowledge of low-voltage cabling, video conferencing/ collaboration tools and virtualization
• Expert knowledge of Windows server infrastructure, cloud technologies, system administration
• Deep technical knowledge and experience across all facets of computing infrastructure, with a focus on wireless networking, voice, video, firewalls, and network security

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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• Dice Id: 90957048
• Position Id: 8505525

Job Tags

Holiday work, Contract work, Remote job, Flexible hours, Night shift, Weekend work,

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