Job Description

Job Title: HVAC Service Manager

Location: San Diego, CA

Job Type: Full-Time

Job Summary

We seek a skilled and experienced HVAC Service Manager to lead our service department and drive operational excellence. The HVAC Service Manager will oversee all aspects of the service department, including scheduling, customer relations, project management, and technician supervision. The ideal candidate will have a strong background in HVAC systems, exceptional leadership skills, and a customer-centric mindset. This position ensures service operations run efficiently while maintaining high safety, quality, and profitability standards.

Key Responsibilities

• Manage and oversee the daily operations of the HVAC service department, ensuring efficiency and productivity.
• Supervise, mentor, and support a team of HVAC service technicians, dispatchers, and support staff.
• Maintain strong customer relationships by providing exceptional service and promptly responding to inquiries and concerns.
• Monitor job progress, ensuring projects are completed on time and within budget.
• Collaborate with sales and project management teams to identify business growth opportunities.
• Oversee inventory management, ensuring necessary parts and equipment are available for service calls.
• Prepare and analyze service reports, budgets, and financial metrics to drive department success.

Qualifications

• Minimum of 5+ years of HVAC service experience, with at least 2 years in a management or supervisory role.
• Strong commercial HVAC systems knowledge, including troubleshooting, repair, and maintenance.
• Excellent leadership, communication, and team-building skills.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Experience with service management software and scheduling tools.
• Strong understanding of local, state, and federal HVAC regulations and safety standards.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Valid driver's license and clean driving record.
• HVAC certifications (EPA, NATE) are preferred but not required.

Benefits

• Competitive salary (based on experience)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle and fuel allowance
• Professional development and training opportunities

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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